The issue is my grandmother's central air and heating system isn't working and I've bee...

GetHuman-taid's customer service issue with Sears from June 2018

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The issue is my grandmother's central air and heating system isn't working and I've been calling for the past * days for someone to come out and fix the issue due to the fact that she has an extended warranty on her system. A technician was suppose to come out on yesterday June **,**** but no one called nor did that leave a message as in why they didn't come out or call. This is utterly ridiculous because my grandmother is elderly and walks with a walker* along with a newborn residing in the home also. It's too **** hot to deal with these type of conditions. We are not pleased with this service something needs to be done ASAP!!!
I trust that Sears will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-taid
Jun 24th, 2018 - 2 mons ago
I have an issue with Sears too
Seen by 5 customers so far
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GetHuman-taid started working on this issue
Jun 24th 2:20pm
GetHuman-taid indicated the issue is not fixed yet.
Jun 24th 3:21pm