I was awarded syw points for a small refrigerator while they wait on two parts they ord...

GetHuman759921's customer service issue with Sears from June 2018

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Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman759921's own words
I was awarded syw points for a small refrigerator while they wait on two parts they ordered for my fridge in the house. The one that I want is in Madras Oregon. I am in Portland. I am wanting Sears to pay the shipping to get it here. I have spent over three hours on hold this week trying to get this done to no avail.
GetHuman759921 did not yet indicate what Sears should do to make this right.
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Customer service issue
Reported by GetHuman759921
Jun 7th, 2018 - 4 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 492 others
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GetHuman759921 started working on this issue
Jun 7th 3:54pm