Before contacting them, items GetHuman756354 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman756354's own words
I scheduled an appointment yesterday for June ** for a tech to come fix my washer and received an email this morning saying my request was incomplete. I scheduled this over the phone with a representative.
GetHuman756354 did not yet indicate what Sears.com should do to make this right.
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