I went to the Sam's in Santa Fe NM ********* around **:** AM. I waited at the cell phon...

GetHuman-worshadc's customer service issue with Sam's Club from March 2020

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The issue in GetHuman-worshadc's own words
I went to the Sam's in Santa Fe NM ********* around **:** AM. I waited at the cell phone desk for approximately ** min and saw that the hours were **am to *pm. I left and drove approximately *** miles to take care of several appointments I had. On my return trip I stopped again at the Sam's. It is **** miles to my nearest Sam's. I waited ** minutes and asked where the person that works the cell phone counter was? They said they were not here nor have they been at the store for some time! *I contacted the manager who said they haven't been here for months and I should go somewhere else to get a phone . The people that manage the cell phone counter do not work for Sam's! *My problem is that they are in your store and advertise on your page! *Maybe Costco care about there customers more! I think I will find out!

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Sam's Club

Customer service issue
Reported by GetHuman-worshadc
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 896 others
0 customers following this

Timeline

GetHuman-worshadc started working on this issue
Mar 18th 10:31pm
GetHuman-worshadc indicated the issue is not fixed yet.
Mar 20th 11:32am