Placed first online order on **** with order to arrive ***. Order number...

GetHuman-amychepe's customer service issue with Sam's Club from August 2018

Help with my Sam's Club issue
The issue in GetHuman-amychepe's own words
Placed first online order on **** with order to arrive ***. Order number **********. Order did arrive on *** but was missing item number ******. Placed call to voice concern. Spoke to Princess who kept me on phone for long time insisting that the issue was with Fed ex. Said Fed ex would look into and call me back. Have not followed up nor has Sam's. At this point would like to credit item back to my account and refund my $**.**.
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Sam's Club

Customer service issue
Reported by GetHuman-amychepe
Aug 3rd, 2018 - 9 mons ago
I have an issue with Sam's Club too
Seen by 5 customers so far
Similar issue to 739 others
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GetHuman-amychepe started working on this issue
Aug 3rd, 2018 1:42am
GetHuman-amychepe indicated the issue is not fixed yet.
Aug 3rd, 2018 11:17am