Sallie Mae Customer Service

Contact Sallie Mae & solve common issues

Use Sallie Mae's Phone Number

Sallie Mae's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Sallie Mae. Below you will also find the phone and non-phone-based contact information we've gathered.

Sallie Mae: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Sallie Mae.
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Click below to show 6 more questions, answers, and complete guides to common Sallie Mae customer support problems.

Contacting Sallie Mae customer support

Below you can compare and contrast the 4 ways to contact Sallie Mae by looking at which ones are the fastest and which ones other customers recommend the most for solving Sallie Mae customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sallie Mae across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-472-5543
Existing Student Loans
19 mins70
855-756-5626
New Student Loans
2 mins106
Online Help at salliemae.com
Customer Service
< 2 hrs105
Live Chat at salliemae.com
Customer Service
4 mins113

Does GetHuman work with Sallie Mae?

GetHuman does not work with Sallie Mae's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sallie Mae at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sallie Mae's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Sallie Mae at a Glance

Sallie Mae has 1 chat option
Sallie Mae has no customer email
Sallie Mae has 1 help forum
Sallie Mae has no twitter handle
Sallie Mae has no facebook page
Contact information overview

Answered on this page:

Can I prepay my Sallie Mae student loan without any penalties?
How long does it take to get approved for a Sallie Mae student loan?
What are the eligibility requirements for Sallie Mae student loans?
Can I defer my Sallie Mae student loan payments if I go back to school?
How does the repayment process work for Sallie Mae student loans?
Solutions to common issues

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