I bought a phone from SafeLink and it does not work. I have called * times and wasted...

GetHuman-talleyne's customer service issue with SafeLink from December 2019

Help with my SafeLink issue
The issue in GetHuman-talleyne's own words
I bought a phone from SafeLink and it does not work. I have called * times and wasted many mins on trying to get some help. I want my phone to work. It does not work and I am ** years old and disabled, I have no phone. My number is ***.***.****. I need you to put mins back on my account due to having to contact you * times and still nothing is done. Charles Talley

GetHuman-talleyne did not yet indicate what SafeLink should do to make this right.

How GetHuman-talleyne fixed the problem
I did not get help, they said I had to have two phones to make it work. I have only one device.
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SafeLink

Customer service issue
Reported by GetHuman-talleyne
Dec 30th, 2019 - 2 years ago
Fixed
GetHuman-talleyne shared how to fix
Seen by 17 customers so far
Similar issue to 3890 others
0 customers following this
Items needed
Phone number
Address on account
Name on account

Timeline

GetHuman-talleyne started working on this issue
Dec 30th, 2019 2:03am
GetHuman-talleyne indicated the issue is not fixed yet.
Jan 1st, 2020 8:00pm
GetHuman-talleyne confirmed the issue is fixed. Hooray!
Jan 2nd, 2020 3:02pm