My enrollment number is ********. They are requesting documents to verify my address...

GetHuman2886677's customer service issue with SafeLink from May 2019

Help with my SafeLink issue
The issue in GetHuman2886677's own words
My enrollment number is ********. They are requesting documents to verify my address. I have both emailed and uploaded my current water and electric bills. My current is status says these documents are needed. What else can I do?
GetHuman2886677 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman2886677 fixed the problem
Wait. Patience. It took * weeks to verify my address. I uploaded my current water and electric bill (that is what they ask for) but it took * attempts both email reply to them and uploading onto their website. I guess they are short staffed like many businesses these days. I applied April **. Approved May **. Now they say I will receive benefits in * to ** business days. May **st to the **th. Almost a month from applying to receiving. Patience is required. I am grateful for this service.
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SafeLink

Customer service issue
Reported by GetHuman2886677
May 8th, 2019 - 2 mons ago
I have an issue with SafeLink too
Fixed
GetHuman2886677 shared how to fix
Seen by 4 customers so far
Similar issue to 15155 others
0 customers following this
Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman2886677 started working on this issue
May 8th 3:20pm
GetHuman2886677 confirmed the issue is fixed. Hooray!
May 13th 1:31pm