I have only had Safelink Services for ** months and i have received so many texts,sayin...

GetHuman-curellv's customer service issue with SafeLink from January 2019

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Help with my SafeLink issue
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The issue in GetHuman-curellv's own words
I have only had Safelink Services for ** months and i have received so many texts,saying i needed to recertify.I have recertified three times in * months.Each time Safelink supports representatives,tell me either they cannot see that I did the recertifications,the last one I sent in,they said they could not see my name clearly,and they could not keep me enrolled,or give me my minutes and data,without my name being seen clearer by them.My address,enrolment number and birthdate,was of no help.They had to see my name more clearly.They have with held my benefits,and the only reason my phone is still even active,is due to myself purchasing the minutes and data,Myself.
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Customer service issue
Reported by GetHuman-curellv
Jan 8th, 2019 - a mon ago
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Seen by 3 customers so far
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GetHuman-curellv started working on this issue
Jan 8th 9:09pm