I recertified *weeks ago, was told I would get a letter in the mail to fill out, but no...

GetHuman-roccomar's customer service issue with SafeLink from September 2018

7281 similar
0 following
Help with my SafeLink issue
First: share to improve GetHuman-roccomar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-roccomar's next move: talk to SafeLink when they open (we'll send a note).
SafeLink's call center is closed now. We will text or email GetHuman-roccomar when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-roccomar can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-roccomar's own words
I recertified *weeks ago, was told I would get a letter in the mail to fill out, but no letter.Got a text message saying my service would be turned off on ****??
GetHuman-roccomar did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman-roccomar fixed the problem
We are waiting for GetHuman-roccomar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SafeLink email you?
This email address isn't valid
Follow this issue
See how GetHuman-roccomar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-roccomar
Sep 28th, 2018 - 19d ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 7281 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Address on account
Name on account
GetHuman-roccomar started working on this issue
Sep 28th 9:24am