I tried to send a text message but it would not let me.*I then tried to make a call and...

GetHuman840527's customer service issue with SafeLink from July 2018

2 views
 | 
3350 similar
 | 
0 following
Help with my SafeLink issue
First: share to improve GetHuman840527's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman840527 to get a SafeLink rep on the line!
Always use the GetHuman Phone tocall SafeLink. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman840527 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman840527's own words
I tried to send a text message but it would not let me.*I then tried to make a call and once again it said I could not make a call at this time. *I am with Safelink but Trac phone keeps shutting my phone off thinking I need to add minutes with them. *GRRR This happens every month. *I would like to be able to use my phone.*Also how asinine is it to shut someone's messaging off. How are they supposed to get in contact to buy minutes. Or them telling you to call from a different phone. Umm ok I'll just another phone from my pocket. Umm dah I wouldn't need a Safelink if I had more than one phone.*Have a good day.
GetHuman840527 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman840527 fixed the problem
We are waiting for GetHuman840527 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman840527 fixes it.
This email address isn't valid

SafeLink

Customer service issue
Reported by GetHuman840527
Jul 2nd, 2018 - a yr ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3350 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman840527 started working on this issue
Jul 2nd, 2018 2:20am