I tried to send a text message but it would not let me.*I then tried to make a call and...

GetHuman840527's customer service issue with SafeLink from July 2018

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The issue in GetHuman840527's own words
I tried to send a text message but it would not let me.*I then tried to make a call and once again it said I could not make a call at this time. *I am with Safelink but Trac phone keeps shutting my phone off thinking I need to add minutes with them. *GRRR This happens every month. *I would like to be able to use my phone.*Also how asinine is it to shut someone's messaging off. How are they supposed to get in contact to buy minutes. Or them telling you to call from a different phone. Umm ok I'll just another phone from my pocket. Umm dah I wouldn't need a Safelink if I had more than one phone.*Have a good day.
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Customer service issue
Reported by GetHuman840527
Jul 2nd, 2018 - a yr ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3350 others
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GetHuman840527 started working on this issue
Jul 2nd, 2018 2:20am