I was just curious if it's an option to get one free replacement phone if you have lost...

GetHuman-kbryner's customer service issue with SafeLink from July 2018

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The issue in GetHuman-kbryner's own words
I was just curious if it's an option to get one free replacement phone if you have lost or broke your current?. I was hoping it's possible. My phone was in my back pocket, and I slipped going up wet stairs with laundry, and fell backwards right on it. There is no screen visibility at all. All I can really tell you is it was an android * operating system, and the storage space was very low. So if I could get a better one that would be fantastic. I can pay a little on it if I need to, but other than that I'm screwed. Any help is greatly appreciated!! Thank you for your time.
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SafeLink

Customer service issue
Reported by GetHuman-kbryner
Jul 1st, 2018 - a yr ago
I have an issue with SafeLink too
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Seen by 2 customers so far
Similar issue to 3319 others
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Timeline
GetHuman-kbryner started working on this issue
Jul 1st, 2018 8:40am