We had a booking U*H*HS for outbound to Palma on *.*.** and return to East Mids on...

GetHuman5321338's Refund Flight issue with Ryanair from October 2020

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The issue in GetHuman5321338's own words
We had a booking U*H*HS for outbound to Palma on *.*.** and return to East Mids on **.*.**. The return flight was cancelled by them and on *.*.** @ **.** I communicated on the Chat Bot with their agent called Hamida H, to see if it was possible to get the outbound refunded as we couldn't take it due to FCO non essential travel advice. Hamida said @ **.** "When one of the flights is cancelled, you can get a refund for the whole booking" I was very happy about this! The refund email finally arrive yesterday after much chasing, but only for the flight cancelled by them - £***.**. We were hoping to get the full £***.** for both flights as Hamida had advised. I have been on yet again today, but they just aren't interested. I took photos on my phone of the many Chat Bot conversations I've had too! Can you help please?

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Ryanair

Refund Flight issue
Reported by GetHuman5321338
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4856 others
0 customers following this

Timeline

GetHuman5321338 started working on this issue
Oct 1st, 2020 3:30pm

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