Bonjour,*suite au Covid vous n'aviez pas de vol r*sa : F*IKNF pour Marrakech en mai...

GetHuman-blescroa's customer service issue with Ryanair from September 2020

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The issue in GetHuman-blescroa's own words
Bonjour,*suite au Covid vous n'aviez pas de vol r*sa : F*IKNF pour Marrakech en mai ****.*J'ai rempli une Demande de Remboursement en date du ********** * **h***Vous m'affirmiez traiter la demande sous ** jours ouvrables. *Depuis rien ne se passe, pas de remboursement....*Hier j'ai pris * billets pour un vol Marseille * Alicante en ******* . r*sa : XYLC*A*mais impossible d'utiliser la somme que Ryanair dispose all*grement : ***,** euros.*Je n'ai ni remboursement, ni code voucher pour choisir un autre vol !!!!!*Sur mon compte Ryanair les * billets pour Alicante n'apparaissent pas !!!!!!!*Beaucoup d'anomalies et de complications ....*Comment r*cup*rer mon argent ou au moins avoir les BONNES INFOS pour reporter ce vol ???? PUISQUE MES DEMARCHES n'ont * ce jour pas abouties.*Je devrais avoir un code Voucher compos* de ** chiffres pour suivre votre proc*dure mais aucun suivi, aucun mail .....

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Ryanair

Customer service issue
Reported by GetHuman-blescroa
Sep 18th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4839 others
0 customers following this

Timeline

GetHuman-blescroa started working on this issue
Sep 18th, 2020 11:02am
GetHuman-blescroa indicated the issue is not fixed yet.
Sep 18th, 2020 3:26pm
GetHuman-blescroa indicated the issue is not fixed yet.
Sep 18th, 2020 3:34pm
GetHuman-blescroa indicated the issue is not fixed yet.
Sep 18th, 2020 6:05pm