Ryanair needs to be more flexible with its customers and allow changes to booking without ** euro fees.

GetHuman3095727's Refund Flight issue with Ryanair from June 2019

Help with my Ryanair issue
The issue in GetHuman3095727's own words
To whom it concerns, *I would be grateful if you could amend my flight reservation Q*D*XT (for **th August until *th Sept) without being charged **euro as I am one of your regular customers. I would like to receive a credit note for the value of the flight which I could use on another date.*I am available by email or by mobile on *** ******* to discuss this matter.**Regards*Mary
Customers can't afford the ** euro fees and Ryanair needs to improve its relationship with its customers.
I would be grateful if Ryanair could refund me or give me a credit note for this reservation.
I fly regularly to Alicante with Ryanair, I flew ten times last year with this airline and don't have any complaints other than being so tied to the dates booked due to the large fees incurred if you amend your booking.
I have tried to speak with an agent, no solution
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Ryanair

Ryanair flight, if not both flights at least refund the **th August ****.
Refund Flight issue
Reported by GetHuman3095727
Jun 16th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 7951 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman3095727 started working on this issue
Jun 16th, 2019 2:01pm
GetHuman3095727 shared this issue with friends on Facebook
Jun 16th, 2019 2:01pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 18th, 2019 8:34pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 18th, 2019 8:35pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 18th, 2019 8:36pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 18th, 2019 8:40pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 20th, 2019 2:29pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 21st, 2019 10:55pm
GetHuman3095727 indicated the issue is not fixed yet.
Jun 21st, 2019 10:55pm

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