Before contacting them, items GetHuman2628407 may need:
Card Number, Email on Account, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman2628407's own words
My name is Johnie Marie glasscock my socail security * is ********* I ariganly applied to rush card in **** I went back to prison and re applied when I got out with a new address and phone * because I know longer have that phone or email address and instead of updating my account with the new information you just used my old info and now I can't get access to my account. My date of birth is may **,**** my id* is D******** it's an Arizona State I'd you have my permission to look me up. I would like my email to be changed to *****@***.com *And my new phone * to be listed as (***)***-****and if you won't do that then just close my account or I will sue you for opening an account in my name witch I can not access because of a misunderstanding on your end
GetHuman2628407 did not yet indicate what RushCard should do to make this right.
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