My card was lost or stolen and I called Richard to stop the card in ****. I received an...

GetHuman1693632's customer service issue with RushCard from December 2018

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The issue in GetHuman1693632's own words
My card was lost or stolen and I called Richard to stop the card in ****. I received an email in May of **** staring that they have been taking funds from my account every month since I called it in. Thats over $***. I then called customer service back and they told me to send my credentials. I did so * times and I still can't get my money back. How many times do I have to keep sending my information before this matter is resolved. They had no right to Starr taking money from my account after I called to have the card stopped in ****. Can someone in AMERICA please help me get this problem resolved. My name is Stephanie Lightner and my number is **********. Thank you. All I want them to do is to send me my card back and reimburse the unauthorized funds that they took from me.
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RushCard

Customer service issue
Reported by GetHuman1693632
Dec 5th, 2018 - 2 mons ago
I have an issue with RushCard too
Fixed
Seen by 5 customers so far
Similar issue to 2422 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman1693632 started working on this issue
Dec 5th, 2018 8:49am
GetHuman1693632 indicated the issue is not fixed yet.
Dec 5th, 2018 8:49am
GetHuman1693632 indicated the issue is not fixed yet.
Dec 5th, 2018 7:17pm
GetHuman1693632 indicated the issue is not fixed yet.
Dec 9th, 2018 3:17am