I called about a week ago of suspicious activity on my card. They cancelled my current...

GetHuman976400's customer service issue with RushCard from August 2018

Help with my RushCard issue
The issue in GetHuman976400's own words
I called about a week ago of suspicious activity on my card. They cancelled my current card and said they would send another. I have direct deposit from my job and just got paid. It's been * days and have not received my new card. I have money sitting and cannot get it. My wife had hotel reservations for today and may have to cancel because I don't have access to my money. Is there anyway to activate my old card for ** mins to get my money and deactivate the card once I get my money? Really really need your help
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RushCard

Customer service issue
Reported by GetHuman976400
Aug 10th, 2018 - 7 mons ago
I have an issue with RushCard too
Fixed
Seen by 4 customers so far
Similar issue to 866 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman976400 started working on this issue
Aug 10th, 2018 6:35pm
GetHuman976400 indicated the issue is not fixed yet.
Aug 10th, 2018 6:36pm
GetHuman976400 shared this issue with others over email
Aug 10th, 2018 6:43pm