I was trying to change pin neing that i set it in **** didnt try to use it til **** and...

GetHuman-mnewson's customer service issue with RushCard from June 2018

Help with my RushCard issue
The issue in GetHuman-mnewson's own words
I was trying to change pin neing that i set it in **** didnt try to use it til **** and there is no retrieval process now im locked out my account and camt get to my money which i need. Im starting to not want this card at all
GetHuman-mnewson did not yet indicate what RushCard should do to make this right.
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How GetHuman-mnewson fixed the problem
I continually contacted the ************ and sent an email to *****@***.com letting them know there was no option to speak with a rep when calling and with me being locked out of my account i cant access the live chat with agent. After sending that email i called the number above again and this time a live rep answered told me how to send of a new card to change my pin..but first she unlocked my account so i can have access to my money again
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RushCard

Customer service issue
Reported by GetHuman-mnewson
Jun 8th, 2018 - 4 mons ago
I have an issue with RushCard too
Fixed
GetHuman-mnewson shared how to fix
Seen by 7 customers so far
Similar issue to 414 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-mnewson started working on this issue
Jun 8th 2:21pm
GetHuman-mnewson confirmed the issue is fixed. Hooray!
Jun 8th 3:24pm
GetHuman-mnewson confirmed the issue is fixed. Hooray!
Jun 8th 3:30pm
GetHuman-mnewson confirmed the issue is fixed. Hooray!
Jun 8th 3:31pm