I received a text from Royal Mail regarding an undelivered package £* postal charge wit...

GetHuman5881857's customer service issue with Royal Mail from March 2021

Help with my Royal Mail issue
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Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5881857's own words
I received a text from Royal Mail regarding an undelivered package £* postal charge with a link to your site to pay for delivery of the parcel Ref no LJ*********US I paid on the site With a message thanking me and telling me that they will let me know about delivery and when it will arrive Now I am expecting deliveries from Royal Mail otherwise I would have deleted it I would be grateful if someone could get back to me and let me know what is going on Nothing untoward has gone on with my account yet However if I do not hear from you soon I will alert my bank I trust that you will treat this matter appropriately and accordingly Many Thanks Nigel

GetHuman5881857 did not yet indicate what Royal Mail should do to make this right.

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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

Customer service issue
Reported by GetHuman5881857
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4738 others
0 customers following this

Timeline

GetHuman5881857 started working on this issue
Mar 24th 12:14pm
GetHuman5881857 shared this issue with others over email
Mar 27th 5:07pm

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