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What happens if I'm not home to receive my package?

Asked 2 years ago
If a recipient is not at home to receive a package delivered by Royal Mail, they will typically leave a card or notification detailing the situation. This card will inform the recipient that the delivery attempt was unsuccessful and will provide instructions on how to proceed. Generally, the recipient will have options such as collecting the parcel from a nearby post office or requesting a redelivery on a date that is more convenient. In certain cases, if the package is small enough and the delivery driver deems it safe to do so, they might leave the parcel in a secure location at the recipient's address. However, this depends on the specific delivery service used and the discretion of the delivery employee. It is advisable for recipients to check the information on the card left by the delivery driver. The card will usually contain essential details such as tracking information or contact numbers for the local delivery office. For the most current information regarding this policy and options available, it may be beneficial to visit the official Royal Mail website.
Answered Jun 14th 2025

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