What happens if I'm not home to receive my package?

Asked 6 months ago
If you're not home to receive your package, Royal Mail offers a few options to ensure successful delivery. The courier will attempt to deliver the item to a neighbor if available and can sign on your behalf. Alternatively, they may leave a "Something for you" card, allowing you to arrange a redelivery online or at your local delivery office. You can also request to have your package delivered to a different address within the same postcode area. In some cases, the item might be taken back to the delivery office for collection, and a "Something for you" card will be left. Royal Mail also provides various options for redirecting or collecting the item through their website or contacting their customer support.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Royal Mail

Find a list of many popular Royal Mail questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Royal Mail Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!