I sent a parcel to wrong postcode, the buyer put dont wrong and not the right one. The...

GetHuman5863249's customer service issue with Royal Mail from March 2021

Help with my Royal Mail issue
The issue in GetHuman5863249's own words
I sent a parcel to wrong postcode, the buyer put dont wrong and not the right one. The parcel has been delivered and the ref number has provided me with that information. Would like to know where it has been delivered? And how would I get it to go back to the right address? Right *** SW** *el (wrong SW** *le). The buyer has said that her house number is *** and where it has been delivered there is no number that high! Please help thanks

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Royal Mail

Customer service issue
Reported by GetHuman5863249
Mar 19th, 2021 - 2 months ago
Fixed
Seen by 16 customers so far
Similar issue to 4712 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman5863249 started working on this issue
Mar 19th 9:52am
GetHuman5863249 confirmed the issue is fixed. Hooray!
Mar 21st 3:31pm
GetHuman5863249 confirmed the issue is fixed. Hooray!
Mar 21st 3:31pm

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