To who, it may concern,**I had a parcel with a tracking no RN*********GB and although i...

GetHuman5053777's customer service issue with Royal Mail from July 2020

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The issue in GetHuman5053777's own words
To who, it may concern,**I had a parcel with a tracking no RN*********GB and although it arrived to its destination ie in Mosta (Malta) for some reason on the website it is showing that the address was wrong and it had to be returned to its sender. I contacted the supplier ie the sender and she told me that this has not arrived yet at their warehouse. Would it be possible to tell me where this parcel is as I cannot locate it given that you changed the tracking no.**Regards,*Francelle

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Royal Mail

Customer service issue
Reported by GetHuman5053777
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4448 others
0 customers following this

Timeline

GetHuman5053777 started working on this issue
Jul 11th 8:06am
GetHuman5053777 indicated the issue is not fixed yet.
Jul 13th 12:10pm
GetHuman5053777 indicated the issue is not fixed yet.
Jul 13th 12:10pm
GetHuman5053777 indicated the issue is not fixed yet.
Jul 13th 12:10pm
GetHuman5053777 indicated the issue is not fixed yet.
Jul 13th 12:10pm
GetHuman5053777 shared this issue with others over email
Jul 13th 12:10pm