I redirected a small parcel to my grandaughter on **nd April - ist class, next day deli...

GetHuman-keithnti's Track an Order issue with Royal Mail from April 2020

Help with my Royal Mail issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-keithnti's own words
I redirected a small parcel to my grandaughter on **nd April - ist class, next day delivery. However it has not arrived and when I try tracking all I get is - An update will be provided when we attempt to deliver your parcel. She had the parcel sent to me from Amazon - ok so far - but when I redirect it to her home address it appears to have gone missing This is a very important parcel and I am at a loss what to do.*Ref.*****C*C**A***** redirected to Miss m oldfield ** woodfoot Road moorgate rotherham s** *dz*I await your reply*Thank you

GetHuman-keithnti did not yet indicate what Royal Mail should do to make this right.

How GetHuman-keithnti fixed the problem
parcel delivered * week late
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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

Track an Order issue
Reported by GetHuman-keithnti
Apr 29th, 2020 - 10 months ago
Fixed
Seen by 3 customers so far
Similar issue to 4904 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman-keithnti started working on this issue
Apr 29th, 2020 4:48pm
GetHuman-keithnti confirmed the issue is fixed. Hooray!
May 1st, 2020 9:34am

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