Hello,**I bought three items from ebay UK (I‘m located in germany) and the seller shipp...

GetHuman-aghapimu's Track an Order issue with Royal Mail from April 2020

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The issue in GetHuman-aghapimu's own words
Hello,**I bought three items from ebay UK (I‘m located in germany) and the seller shipped them out, without telling me a tracking number. I was waiting about * weeks when I first hooked up on the seller and was asking if he has any tracking informations, because I had not recieved anything till that date. I didn‘t get any informations from the seller, also it was not clear on ebay, that the shipping was including any tracking. After three weeks of waiting I opened a case on ebay, because I recieved nothing. The seller then left a tracking number a few days later and I called GLS here in germany, to find out where the parcel is. Unfortunately the parcel was already on the way back to the UK and I was not able to change anything. The seller was realy bad and didn‘t helped me at all. I asked him if he please could call Royal Mail to find out when the parcel will be delivered back to him, but he now blocked me and does not help at all. I have to proof now, that the parcel is on the way back to the seller and that I didn‘t recieved it, to get my money back from Paypal. Unfortunately on the tracking informations site the informations are misleading, because on one point it says the parcel was delivered and on the other point it‘s back in UK*Heathrow. I please need a current location of the parcel and proof that the parcel was actually not delivered and was sent back. It‘s a lot of money for me and I don‘t have any other options, I realy need your help please!**The tracking number is: *RN*********GB.**It was sent to:*H*lter*Lamprou*Bernsteinstr. *b****** Stuttgart*Deutschland**The sellers Name on ebay is:*Anthony Moore **I don‘t have his adress.*I realy hope you can help me fast, so that I can respond to ebay asap.*Thank you very much!**Kind regards,**Konstantina Lamprou

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Royal Mail

Track an Order issue
Reported by GetHuman-aghapimu
Apr 15th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4492 others
0 customers following this

Timeline

GetHuman-aghapimu started working on this issue
Apr 15th, 2020 6:30pm

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