Signed for exam papers sent on Monday ** January **** two large envelopes collected fro...

GetHuman4283339's Missing Item issue with Royal Mail from January 2020

Help with my Royal Mail issue
The issue in GetHuman4283339's own words
Signed for exam papers sent on Monday ** January **** two large envelopes collected from Cokethorpe School OX** *PU have not arrived and the tracking number states "The system is currently unable to confirm the status of your item with reference NL*********GB . Please try again later" * *Same applies to NL*********GB**Please could you trace these envelopes as they contain exam papers.

GetHuman4283339 did not yet indicate what Royal Mail should do to make this right.

How GetHuman4283339 fixed the problem
My lovely afternoon postwoman sorted it for me. She went back to the Depot and looked into the system for me. This is after I had gone through two telephone numbers and choosing several options got cut off!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Royal Mail

Missing Item issue
Reported by GetHuman4283339
Jan 23rd, 2020 - 9 months ago
Fixed
GetHuman4283339 shared how to fix
Seen by 8 customers so far
Similar issue to 4112 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman4283339 started working on this issue
Jan 23rd 2:50pm
GetHuman4283339 indicated the issue is not fixed yet.
Jan 23rd 6:54pm
GetHuman4283339 confirmed the issue is fixed. Hooray!
Jan 23rd 6:54pm
GetHuman4283339 confirmed the issue is fixed. Hooray!
Jan 24th 9:48am
GetHuman4283339 confirmed the issue is fixed. Hooray!
Jan 24th 9:48am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies