I would like to speak to a human but after various ways it seems you would rather not h...

GetHuman3997344's Missing Item issue with Royal Mail from November 2019

Help with my Royal Mail issue
First: share to improve GetHuman3997344's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3997344 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman3997344's own words
I would like to speak to a human but after various ways it seems you would rather not help with customers problems !!!!*** package sent to Canada on ********** with tracked and signed - Tracking number RN*********GB. Customer has said he has not received it.*Your tracking site said it left UK on ********** and was handed to delivery partner. My customer is very angry at the time it is taking for it to be delivered.*Also another package sent with the above on the same day and to Canada as well has also not arrived to the customer. Tracking RN*********GB and again same info on the tracking number.*I am afraid my confidence in Royal Mail is at rock bottom . If I run my company I would loose customers very quickly.**This is not good for my business and is not a good

GetHuman3997344 did not yet indicate what Royal Mail should do to make this right.

How GetHuman3997344 fixed the problem

We are waiting for GetHuman3997344 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Royal Mail

Missing Item issue
Reported by GetHuman3997344
Nov 26th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2482 others
0 customers following this

Timeline

GetHuman3997344 started working on this issue
Nov 26th, 2019 2:43pm
GetHuman3997344 indicated the issue is not fixed yet.
Nov 26th, 2019 2:44pm
GetHuman3997344 indicated the issue is not fixed yet.
Nov 26th, 2019 2:46pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians