Dear Sir*Madam,**Yesterday I had a minor accident with a royal mail van at the SPAR fil...

GetHuman2945505's customer service issue with Royal Mail from May 2019

Help with my Royal Mail issue
The issue in GetHuman2945505's own words
Dear Sir*Madam,**Yesterday I had a minor accident with a royal mail van at the SPAR filling station at * Queen St, Enniskillen BT** *JR, UK at around *pm. **I was attempting to make my way out of the car park and make a right turn. I seen a decent space to make my turn. However, when I was making the turn, a car sped up and completely blocked my entry into the correct lane, forcing me to slowly reverse back into the car park as I was blocking oncoming traffic. I slowly reversed back into the car park but ended up having a small tip into a royal mail van behind me when I reversed.**The royal mail van just had some minor scrapes on one side near the front bumper. At the time, I stopped and provided all of my details and my insurance policy number to the driver after he talked to his boss. He said he wasn't sure whether the royal mail would do anything with the van as the damage wasn't bad. However, I was just wondering, if the royal mail would like to get the van fixed, whether they could provide me with an estimate of the damage first. If the damage doesn't cost too much to repair, I would prefer to pay it myself rather than putting a claim through the insurance. Do you think this would be possible or do you know anyone who I may speak to about this?**Thank you and kind regards,*Craig Bothwell.

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Royal Mail

Customer service issue
Reported by GetHuman2945505
May 18th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1821 others
0 customers following this
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Timeline

GetHuman2945505 started working on this issue
May 18th, 2019 4:36pm
GetHuman2945505 confirmed the issue is fixed. Hooray!
May 18th, 2019 4:36pm

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