I got email from ebay to say order was delivered ** Jan ****. *Tracking Reference JV...

GetHuman-dkalwine's customer service issue with Royal Mail from February 2019

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The issue in GetHuman-dkalwine's own words
I got email from ebay to say order was delivered ** Jan ****. *Tracking Reference JV*********GB states package delivered ** Jan **** but it wasn't delivered. I can't get refund or order replaced by ebay or seller as it has been marked as delivered by Royal Mail. This was originally from China Orange Connex and their tracking reference is ES*************OW********D*A. That says delivered also. The package may have been delivered to somewhere but it wasn't delivered to ** Ingrebourne Road! I want the goods or monetary compensation for the money I spent.
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Royal Mail

Customer service issue
Reported by GetHuman-dkalwine
Feb 18th, 2019 - 8 mons ago
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GetHuman-dkalwine started working on this issue
Feb 18th 3:05pm