To whom it may concern,**I need assistance with a complicated matter – here is the hist...

GetHuman-dwate's customer service issue with Royal Mail from December 2018

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The issue in GetHuman-dwate's own words
To whom it may concern,**I need assistance with a complicated matter – here is the history:***.*A package was arranged to be sent to me via UPS – if it has any bearing whatsoever the UPS tracking number was *Z**FW**************.*Unfortunately, the address was incorrect (I live at *** South Avenue SS**HT but it was sent to *** North Avenue – * roads away from me)**.*I only discovered the above a month after the delivery was sent**.*I visited the occupant at *** North and he informed me that he had “returned to sender”**.*I have since contacted the original company and they have confirmed that they have not received the package and as such, cannot resend it**So a first guess is that the package has stopped with Royal Mail after step * above. Is there any way you would be able to trace the package to see if it is in your hands?**Thank you in advance,**Dominic Wate
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Royal Mail

Customer service issue
Reported by GetHuman-dwate
Dec 6th, 2018 - 6 mons ago
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GetHuman-dwate started working on this issue
Dec 6th, 2018 12:31pm
GetHuman-dwate indicated the issue is not fixed yet.
Dec 6th, 2018 12:33pm