Item sent from China to wrong address. Item was showing as delivered but I do not know...

GetHuman-stiofans's customer service issue with Royal Mail from December 2018

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The issue in GetHuman-stiofans's own words
Item sent from China to wrong address. Item was showing as delivered but I do not know who it was delivered to and wanted it redelivered to local post office. **Item tracking *JK*********GB*Stiofan Suilleabhain**A Langloan Crescent *Coatbridge *ML* *HW*The above name is correct but address is wrong. I thought it may have been sent back to the local sorting office but when I tried to get it redelivered to there they said it hadn't arrived yet. So I do not know where item is. Please advise.
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Royal Mail

Customer service issue
Reported by GetHuman-stiofans
Dec 4th, 2018 - a mon ago
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Dec 4th, 2018 2:09pm