I have put a claim through for non delivery of a signed item, I have forward all suppor...

GetHuman1659812's customer service issue with Royal Mail from November 2018

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The issue in GetHuman1659812's own words
I have put a claim through for non delivery of a signed item, I have forward all supporting evidence to you as requested in my email along with the printed email itself (I obtained a proof of postage). I have received a letter from you that because I haven't evidence to back my claim you can only offer me the postage in stamps. please can you look into this for me. ref *-********** track ref GQ*********GB
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Royal Mail

Customer service issue
Reported by GetHuman1659812
Nov 30th, 2018 - 6 mons ago
I have an issue with Royal Mail too
Not resolved
Seen by 8 customers so far
Similar issue to 460 others
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Timeline
GetHuman1659812 started working on this issue
Nov 30th, 2018 1:27pm