On **th October I sent a parcel tracked and signed for to an address in Portugal. The t...

GetHuman1570338's customer service issue with Royal Mail from November 2018

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The issue in GetHuman1570338's own words
On **th October I sent a parcel tracked and signed for to an address in Portugal. The tracking no. is RN*********GB the recipient contacted me to say that the parcel (using GLS once it arrived in Portugal) had not arrived. I've managed to track the parcel's movements and it appears to be back in the UK. I'm not sure if It's with GLS or Royal Mail but am keen to get hold of it so I can resend.Please can you help?
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Royal Mail

Customer service issue
Reported by GetHuman1570338
Nov 16th, 2018 - 3 mons ago
I have an issue with Royal Mail too
Not resolved
Seen by 2 customers so far
Similar issue to 380 others
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Timeline
GetHuman1570338 started working on this issue
Nov 16th, 2018 11:38am