Dear Royal Mail,**I sent a package today by Royal Mail special delivery. The buyer of t...

GetHuman-ovanvee's customer service issue with Royal Mail from November 2018

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The issue in GetHuman-ovanvee's own words
Dear Royal Mail,**I sent a package today by Royal Mail special delivery. The buyer of the Cartier Love bracelet has not paid for the item. They told me that as soon as I have the tracking they would transfer the money into my account which they havent done.**I went back to the post office to try and get the package back but as I have already paid and handed over the package it is 'property of Royal Mail'. The post office told me the only way to get it back would be if I file a police report which I have done:*Fraud report IML ********You can email:Jacinta Byrne at Jacinta.B*****@***.com**I ask that you please cancel the delivery so that I can pick it up tomorrow from the post office or have it delivered to my home address:*Oliver van Veen** Black Lion Lane,*Little sutton,*CH** *PF**The tracking is JS*********GB**Thanks*Oliver van Veen
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Royal Mail

Customer service issue
Reported by GetHuman-ovanvee
Nov 11th, 2018 - 4 mons ago
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GetHuman-ovanvee started working on this issue
Nov 11th, 2018 9:13pm