I have been receiving letters addressed to a Ms Rakesha Sandford, who is unknown at thi...

GetHuman-bolandno's customer service issue with Royal Mail from July 2018

Help with my Royal Mail issue
I have been receiving letters addressed to a Ms Rakesha Sandford, who is unknown at this address: Flat ** Beckenham Court, The Avenue, Beckenham BR* *H. My name is Nora Boland and I have been living at the said address since ****. I have been returning this unwanted mail in the hope that somebody would take notice of this problem. I am ** years old and partially disabled and would like for the Post Office to stop the delivery of the above mentioned unwanted mail.
I trust that Royal Mail will make this right and come up with a resolution that is fair.
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Royal Mail

Customer service issue
Reported by GetHuman-bolandno
Jul 17th, 2018 - a mon ago
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Timeline
GetHuman-bolandno started working on this issue
Jul 17th 1:15pm
GetHuman-bolandno indicated the issue is not fixed yet.
Jul 17th 1:18pm