I am running a charity event tomorrow and a t ****rt was sent out by the alzheimers soc...

GetHuman-rupshan's customer service issue with Royal Mail from April 2018

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The issue and preferred resolution, in GetHuman-rupshan's own words:
I am running a charity event tomorrow and a t ****rt was sent out by the alzheimers society on Tuesday, and still isn't here, everyone in my team has it and now I'm *****ed.
I trust that Royal Mail will make this right and come up with a resolution that is fair.
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Royal Mail

Customer service issue
Reported by GetHuman-rupshan
Apr 27th, 2018 - 3 mons ago
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GetHuman-rupshan started working on this issue
Apr 27th 1:44pm