my roku express starts with a blink of video then goes to a black screen with audio playing

GetHuman6304846's Device Support issue with Roku from July 2021

Help with my Roku issue
First: share to improve GetHuman6304846's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6304846 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman6304846's own words
The problem: my roku express starts with a blink of video then goes to a black screen with audio playing

GetHuman6304846 did not yet indicate what Roku should do to make this right.

How GetHuman6304846 fixed the problem

We are waiting for GetHuman6304846 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Roku

Device Support issue
Reported by GetHuman6304846
Jul 7th, 2021 - 5 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 19829 others
0 customers following this

Timeline

GetHuman6304846 started working on this issue
Jul 7th 5:44pm