I have been charged for Roku channel, BET, and Fox News since October. I have cable so...

GetHuman5617878's Refund a Charge issue with Roku from January 2021

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The issue in GetHuman5617878's own words
I have been charged for Roku channel, BET, and Fox News since October. I have cable so I don't need Roku. I cancelled fox on ********. Never was aware that I signed up for Roku Channel. have another chg for Herring network, of which i have no idea what that is. I would like a refund credited to my charge card. I was charged again on** *** according to the credit card company. This whole issue would already have been solved if your company would answer the phone. A lot of other people have phone service and everyone has been affected by covid. *This company is not the only one.

GetHuman5617878 did not yet indicate what Roku should do to make this right.

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Roku

Refund a Charge issue
Reported by GetHuman5617878
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 10878 others
0 customers following this

Timeline

GetHuman5617878 started working on this issue
Jan 5th 12:45am
GetHuman5617878 indicated the issue is not fixed yet.
Jan 5th 5:11pm
GetHuman5617878 indicated the issue is not fixed yet.
Jan 5th 5:30pm
GetHuman5617878 indicated the issue is not fixed yet.
Jan 7th 5:00am

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