activation, deactivation tag !

GetHuman-wnorgres's Device Support issue with Roku from July 2020

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Help with my Roku issue
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The issue in GetHuman-wnorgres's own words
get my cable provider channels activated on two roku's ... I bought two new Roku Ultra devices, both work very well, however, I activated box one with all the channels I regularly watch from my cable provider, I checked them they were working fine, then I set up box two with the same channels from my cable provider, I checked they were working, then I went back to box one and all the channels I had already activated were no longer activated, I reactivated one on box one and then checked box two the channel was deactivated now on box two. why can't I activate the same channel I pay my cable provider for on both boxes ? my cable provider is suddenlink. is this a Roku issue or a cable provider issue ?
activating all the channels takes a lot of time.
and answer to the problem
not long
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Roku

roku ultra
Device Support issue
Reported by GetHuman-wnorgres
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8496 others
0 customers following this

Timeline

GetHuman-wnorgres started working on this issue
Jul 10th 9:09pm
GetHuman-wnorgres shared this issue with friends on Facebook
Jul 10th 9:11pm