I still can't get on . Will you please cancel my subscription (*****@***.com & *****@***.com) so I can please start over. I WANT TO TALK TO A REAL LIVE PERSON. IS THAT IMPOSSIBLE WITHOUT HAVING TO PAY FOR IT. NOT BEING ABLE TO REACH YOU BY PHONE IS NOT OKAY! I NEED TO TALK TO SOMEONE THAT CAN CARRY ON A CONVERSATION LIVE.

GetHuman-tdkorneg's Can't Login issue with Roku from June 2020

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The issue in GetHuman-tdkorneg's own words
SET A NEW PASSWORD.....IT KEEPS SENDING ME THE SAME "RESET YOUR PASSWORD." I CANNOT, IT CONTINUES TO GIVE ME THE SAME DARN MESSAGE, "RESET YOUR PASSWORD." I HAVE TRIED AND TRIED AND TRIED. ... I have an account..old...can't log in. Please cancel that account so that I can enter a new one with the same name, address, etc......all because I cannot get into my previous account info.*please email me and let me know what's happening. I want to close the previous acct and begin a new one...it's easier than what I'm going through right now just to "begin again" with Roku.*Thank you. This is my second email.*Tomme Kornegay
CAN SOMEONE JUST CANCEL MY PREVIUS ACCOUNTS. IM ABOUT TO TAKE THIS DARN ROKU EXPRESS BACK TO WALMART AND GET MY MONEY BACK...........AND, NEVER, EVER USE ROKU AGAIN.
CANCEL MY PREVIOUS ACCOUNTS.......THE ADDRESSES ARE THE SAME. I AM THE SAME. CANCEL THEM BOTH SO I CAN START OVER WITH A NEW ACCOUNT
WELL, I KEEP COMING BACK
I'M DONE. IF IT CAN BE RESOLVED THIS TIME AFTER SO MANY MESSAGES, I'LL LEAVE AND NOT COME BACK BECAUSE OF THE LACK OF CUSTOMER SERVICE ON A PARTICULAR PROBLEM THAT SOULD BE AN EASY FIX
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Roku

ROKU EXPRESS
Can't Login issue
Reported by GetHuman-tdkorneg
Jun 20th, 2020 - 8 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8319 others
0 customers following this
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Timeline

GetHuman-tdkorneg started working on this issue
Jun 20th, 2020 2:37pm