I have a question about the bill

GetHuman4691990's customer service issue with Roku from April 2020

Help with my Roku issue
The issue in GetHuman4691990's own words
The problem: I have a question about the bill

GetHuman4691990 did not yet indicate what Roku should do to make this right.

How GetHuman4691990 fixed the problem
I realized the $*** was the fee for danz. Thankx but I must tell you the system is quite complicated for a senior like me who isn't very skilled with the computer stuff. When you send the code * I found it difficult to get back to the site and put the code in, after getting it from email.
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman4691990
Apr 21st, 2020 - 6 months ago
Fixed
GetHuman4691990 shared how to fix
Seen by 7 customers so far
Similar issue to 7910 others
0 customers following this
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account

Timeline

GetHuman4691990 started working on this issue
Apr 21st 8:34pm
GetHuman4691990 confirmed the issue is fixed. Hooray!
Apr 22nd 12:41am