On Thanksgiving Day I mistakenly subscribed to Flosports, a channel which at age ** I'd...

GetHuman4030006's Refund a Charge issue with Roku from December 2019

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The issue in GetHuman4030006's own words
I was looking for a new channel and hit this one by mistake ... On Thanksgiving Day I mistakenly subscribed to Flosports, a channel which at age ** I'd never watch. When I tried to sign for monthly charge the billing automatically went to yearly. I've cancelled this with PayPal and trust I can cancel with Roku. If necessary I'll be happy to pay for one month, but certainly cannot afford to pay for a full year of sports. I live alone and this channel will not be used. I'm grateful for your help.
This was especially frustrating because I tried to "escape" but could not so was wiling to sign up for a month with option to cancel. Site automatically went to a year.
I'm willing to pay for a month to resolve the issue, but want the subscription cancelled right away. An error is an error and does not deserve a $*** penalty.
Not sure how long I've been a customer, but do know its been a long time and a trouble free one.
I've tried all the online customer support sites without any success. I've tried the phone number and online site address given to me by PayPal. Have cancelled the billing with PayPal.
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Roku

Flosports
Refund a Charge issue
Reported by GetHuman4030006
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 30 customers so far
Similar issue to 6602 others
0 customers following this
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Timeline

GetHuman4030006 started working on this issue
Dec 3rd, 2019 1:19am
GetHuman4030006 indicated the issue is not fixed yet.
Dec 3rd, 2019 2:12pm
GetHuman4030006 indicated the issue is not fixed yet.
Dec 3rd, 2019 2:15pm
GetHuman4030006 indicated the issue is not fixed yet.
Dec 3rd, 2019 3:44pm
GetHuman4030006 indicated the issue is not fixed yet.
Dec 3rd, 2019 9:15pm
GetHuman4030006 indicated the issue is not fixed yet.
Dec 3rd, 2019 9:19pm
GetHuman4030006 indicated the issue is not fixed yet.
Dec 4th, 2019 4:30am
GetHuman4030006 indicated the issue is not fixed yet.
Dec 6th, 2019 2:15am

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