*. Has to be reset at least daily and sometime multi times per day. *. Screen is scramb...

GetHuman3048814's Device Support issue with Roku from June 2019

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The issue in GetHuman3048814's own words
*. Has to be reset at least daily and sometime multi times per day. *. Screen is scrambled. *. Screen has pink hue at times, even during television programs. *. At times, says there is problem with internet connection. *. At times, there is no voice. *. At times, the channel changer does not work with the TV. *. At times, there is no light indicating the device is working. *. At times, the voice and lip movement is not synced. *. At times, the home screen is reduced to one fourth of its size and is in the upper left corner.*I have been on the forum and done everything I can without entering into the maintenance menu. I have switched out Roku boxes and there is no problem with the replacement box in the location where the TV is located so there is no problem with signal strength. However, the bad box, continues to have a problem in the new location.

GetHuman3048814 did not yet indicate what Roku should do to make this right.

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Roku

Device Support issue
Reported by GetHuman3048814
Jun 7th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 14606 others
0 customers following this

Timeline

GetHuman3048814 started working on this issue
Jun 7th, 2019 2:50pm
GetHuman3048814 indicated the issue is not fixed yet.
Jun 10th, 2019 1:30am
GetHuman3048814 indicated the issue is not fixed yet.
Jun 10th, 2019 10:09am
GetHuman3048814 indicated the issue is not fixed yet.
Jun 10th, 2019 10:09am
GetHuman3048814 indicated the issue is not fixed yet.
Jun 12th, 2019 4:35pm

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