set up internet service provider and new router. System found router and said connect...

GetHuman2951275's Streaming or Download Trouble issue with Roku from May 2019

Help with my Roku issue
First: share to improve GetHuman2951275's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2951275 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman2951275's own words
set up internet service provider and new router. System found router and said connection is good but will not load system is V*.* build **** model N****. my other unit is newer and works just fine. this unit worked under the old wifi and router. not sure what the problem could be please advise set up internet service provider and new router. System found router and said connection is good but will not load system is V*.* build **** model N****. my other unit is newer and works just fine. this unit worked under the old wifi and router. not sure what the problem could be please advise
GetHuman2951275 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman2951275 fixed the problem
We are waiting for GetHuman2951275 to fix the problem and share the solution with the rest of us customers.
Please help with my Roku issue
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Roku

Streaming or Download Trouble issue
Reported by GetHuman2951275
May 20th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 1 customer so far
Similar issue to 14031 others
0 customers following this
Timeline
GetHuman2951275 started working on this issue
May 20th 1:11am