I have a Roku stick I've had it for a while now it's always work just great with no pro...

GetHuman2947514's customer service issue with Roku from May 2019

Help with my Roku issue
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The issue in GetHuman2947514's own words
I have a Roku stick I've had it for a while now it's always work just great with no problem but about a week ago it quit working right it goes to the front screen the very very first one is where you see the advertisements in the movies going by and the wallpaper screen or whatever behind it that's it that's as far as it goes when you press the home button to get to the different channel it won't do anything no matter what you do and I have put in new batteries and new batteries trying thinking maybe that was it in the control but it's not so for about a week now it's been doing this and I cannot watch Roku now about the man came from Comcast came out and brought me a DVR and a new modem and he was the one that was doing everything back there so naturally I took for granted he knows what he's doing and but I can't get past that front screen so can you please tell me cuz I really want to wash my Roku

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Roku

Customer service issue
Reported by GetHuman2947514
May 19th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14009 others
0 customers following this

Timeline

GetHuman2947514 started working on this issue
May 19th, 2019 2:51am

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