I spoke with a Roku Rep a few days ago about trying to get a free week of ESPN. I was...
GetHuman1908543's customer service issue with Roku from January 2019
Help with my Roku issue
Next: our robot will wait on hold for GetHuman1908543 to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1908543's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1908543 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman1908543's own words
I spoke with a Roku Rep a few days ago about trying to get a free week of ESPN. I was only able to get ESPN plus. *The Republicans had asked me if I wanted to cancel at that time so I wouldn't get charged and I said yes. *Well Roku charged me $*.** this morning , Sunday January *th at *am. **I was told I didn't have to cancel that she'd take care of it. *Please refund my $*.**. **Robert Cox****-***-****
GetHuman1908543 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman1908543 fixed the problem
We are waiting for GetHuman1908543 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.