brought Roku * with me, connected to adapter for old tube TV * working fine for months...

GetHuman-urbantal's customer service issue with Roku from December 2018

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Help with my Roku issue
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The issue in GetHuman-urbantal's own words
brought Roku * with me, connected to adapter for old tube TV * working fine for months. Woke up a Roku logo was bouncing around TV screen - Tried unplugging - no change, tried pressing bottom on remote - but now remote lite won't stop flashing. THERES NO light on Roku Box when plugged in - Don't remember if when was light if it was green or red * what colors mean. *If no light on Roku box when plugged in - and big Letters saying ROKU don't appear on screen -just bouncing small - what do I do.*PLEASE ADVISE-I'M UPSTATE NY w no TV reception.*Could it have overheated * broke*Could the adaptor be issue*Again, its been working fine for * month. I do leave the power on TV all the time - thought Roku 'went to sleep' when don't use for white - Does it, or could it have overheated* broke* PLEASE HELP!
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Customer service issue
Reported by GetHuman-urbantal
Dec 6th, 2018 - 6 mons ago
I have an issue with Roku too
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Seen by 9 customers so far
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GetHuman-urbantal started working on this issue
Dec 6th, 2018 2:17pm