brought Roku * with me, connected to adapter for old tube TV * working fine for months...
GetHuman-urbantal's customer service issue with Roku from December 2018
Help with my Roku issue
Next: our robot will wait on hold for GetHuman-urbantal to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-urbantal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-urbantal may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman-urbantal's own words
brought Roku * with me, connected to adapter for old tube TV * working fine for months. Woke up a Roku logo was bouncing around TV screen - Tried unplugging - no change, tried pressing bottom on remote - but now remote lite won't stop flashing. THERES NO light on Roku Box when plugged in - Don't remember if when was light if it was green or red * what colors mean. *If no light on Roku box when plugged in - and big Letters saying ROKU don't appear on screen -just bouncing small - what do I do.*PLEASE ADVISE-I'M UPSTATE NY w no TV reception.*Could it have overheated * broke*Could the adaptor be issue*Again, its been working fine for * month. I do leave the power on TV all the time - thought Roku 'went to sleep' when don't use for white - Does it, or could it have overheated* broke* PLEASE HELP!
GetHuman-urbantal did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman-urbantal fixed the problem
We are waiting for GetHuman-urbantal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.