I have no service. I've chatted with ATT Direct TV Now and they referred me to you. I...

GetHuman-dagteg's customer service issue with Roku from December 2018

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The issue in GetHuman-dagteg's own words
I have no service. I've chatted with ATT Direct TV Now and they referred me to you. I get a message saying Something Went Wrong and there is a technical issue. There is an error code *****-*** if that means anything. I have not had TV service since last Saturday. I was told last night by ATT that it was a network login problem and would be fixed in *-* hours. It's been ** hours and it still isn't fixed.
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Roku

Customer service issue
Reported by GetHuman-dagteg
Dec 5th, 2018 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-dagteg started working on this issue
Dec 5th, 2018 2:16am