Cannot access any content on History Channel app. I successfully linked it to my provid...

GetHuman1649166's customer service issue with Roku from November 2018

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Help with my Roku issue
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The issue in GetHuman1649166's own words
Cannot access any content on History Channel app. I successfully linked it to my provider (Dish Network), but I keep getting the error 'User Not Authenticated' whenever I try to access content. *I removed the app, rebooted my Roku, reinstalled the app and successfully linked it to my provider again, but still the same issue. I was able to view History channel app content before with no problem until I was asked to activate it again after not using it for quite some time. I can access content from the History app on my iPhone, Android tablet, Windows laptop - just not my Roku. Contacted A&E Networks to explain the problem and they said "its a Roku problem'?**Roku Info: Model ****X - Roku Ultra*Software Version - *.*.*, build ****-****Thank you!**Rich Morton
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Roku

Customer service issue
Reported by GetHuman1649166
Nov 28th, 2018 - 9 mons ago
I have an issue with Roku too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1649166 started working on this issue
Nov 28th, 2018 10:31pm