I received the following email this morning (Dear Roku Customer,*Thank you for your pur...

GetHuman-p_ebrigg's customer service issue with Roku from November 2018

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The issue in GetHuman-p_ebrigg's own words
I received the following email this morning (Dear Roku Customer,*Thank you for your purchase of a Roku Express* player. We strive to give all of our customers the best streaming experience possible.*We believe that your Roku Express* may not be delivering the best wireless performance it can, and we’d like to provide you a new Roku Express* to replace it so you can enjoy streaming at its best. Please take a few minutes to complete the information on this form: Click here and we will mail one to you shortly at no cost to you.*Note this replacement offer is not transferable. Upon receipt of your new Roku Express*, we ask that you factory reset and recycle the existing Roku Express* as it will no longer work.) I don't believe this is actually real but a scam and I don't intend on filling in the form. I sent this to alert you to the possibility your company is being used as a foundation for a scam. Please let me know whether I am correct in this or if this is legitimate. So far I have no issues with the Roku I use.
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Roku

Customer service issue
Reported by GetHuman-p_ebrigg
Nov 17th, 2018 - 3 mons ago
I have an issue with Roku too
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Seen by 3 customers so far
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GetHuman-p_ebrigg started working on this issue
Nov 17th, 2018 5:46pm